Orion provides our clients with the facility to receive their billing electronically. eBilling allows you to receive invoices, statements and reports (plus optional cost savings report and call detail records) via e-mail to one or more contacts in your company. Administration is streamlined and you have more time to process and authorise invoices.

Benefits of eBilling

· Delivery of invoices directly to the contact/s designated email address.

· More time to process invoices before payment is due (effectively extends
your payment terms).

· Free service.

· No postal collections or delays.

· eBilling complies with the provisions and regulations of SARS.

Orion offers the option to receive all invoices in unencrypted or encrypted format, in a single file or individually. Our e-billing invoices come from one specific e-mail address and have a specific filename extension. Once this is cleared, emails are delivered without any problems through the firewall and mail marshals used by most companies.

Attachments vary in size from 500k to 1Mb, depending on the size of the account and the number of documents in the file. Documents are encrypted using 128-bit technology and are considered by SARS to be originals. Legislation requires that these must be archived electronically - printouts or decrypted copies are considered to be copies only

A. UNENCRYPTED

Statements and invoices are emailed to you in a "pdf" file. To view, double click this file, and you can view the documents in Adobe Acrobat Reader.

Step 1:
Register for eBilling with our Debtors Department.
To register, email billing@voxorion.co.za with a request to be registered for e-billing and provide the details listed below for each contact in the company that would like to receive the eBilling files:

• Orion Account Number
• Company Name
• Recipients' Name and Surname
• Recipient's Designation
• Recipients e-mail address, telephone and fax number

Step 2:
Download the latest Adobe Acrobat Reader .
Click on the Acrobat Reader icon and save to a folder on your hard drive. This need only be done once.


B. ENCRYPTED

Statements and invoices are emailed to you in a "pdf.ori" file. To view, double click this file, enter your password in the popup and you will see the documents in Adobe Acrobat Reader.

Step 1:
Download the Document Decrypter by clicking here and save to a folder on your hard drive. Install the Decrypter by double clicking it and following the on-screen instructions.

Step 2:
Download the latest Adobe Acrobat Reader by clicking on the Acrobat Reader icon and save to a folder on your hard drive. The Orion Document Decryptor will not work with Adobe Acrobat Reader prior to version 5.


If you wish to test your Decrypter click here to download a sample document.

Step 3:
The second page of this document contains a simple Registration Form that needs to be completed and faxed back to our Debtors Department. No password is required to decrypt this document.

Step 4: Very Important - please read carefully:
Request your IT Department to verify that you comply with the following Mail Requirements.

The Billing Recipient:

• Must be able to receive attachments
• Must be able to receive attachments with a double extension. ie 12345.pdf.ori
• Must be able to receive attachments of a size that may range between 500 Kilobytes to 4 Megabytes
• Must have a Mailbox size large enough to receive these files In our experience this is the most common cause of eBilling complications and Step 4 is therefore a key part of the process that cannot be overlooked at this stage.

Assistance : Contact Orion Debtors Department on Tel: (021) 421 3301 or email: billing@voxorion.co.za

Note : eBilling is compatible with Adobe Acrobat Version 5 and later versions.