Managed Services is the most effective way to manage and guarantee savings on your cellular, national and international voice calls.

Orion Telecom will implement and maintain communication systems that guarantee optimal savings through effective management of the full telephony infrastructure. In the event that the guaranteed savings percentage is not met due to Orion inefficiencies, Orion will “top up” the shortfall.

Orion commits to delivering these savings on captured traffic with no risk to the client. It’s our responsibility to optimise the equipment and SIM installations as well as pro-actively manage usage/non-usage to achieve these targets. Dedicated account managers monitor systems and usage on a daily basis to ensure the projected savings are consistenly achieved.

A Managed Services contract covers Orion’s CallSaver cellular and Global Dial international least cost routing services and introduces further cost savings on CallSaver national calls. The contract may include a combination of both CallSaver and Global Dial or only one of these services.

Our business principle of Managed Services has set a benchmark in the industry for maximizing savings and enhancing benefits to our clients.

Managed Services % Guaranteed Saving
Service	Guaranteed Saving	Service Description
CallSaver Cellular	35%	Routes cellular calls directly to the GSM network, rather than through the fixed line network. The PABX is programmed to recognize 072, 073, 082, 083 and 084 numbers and automatically diverts these calls through an available Fixed Cellular Terminal (FCT) to any GSM network worldwide. Orion is a service provider to all the major networks. Under Managed Services, the current installation is automatically converted to “On-Net” traffic flow only to achieve the highest savings possible.
CallSaver National	10%	A national call is made to a destination within South Africa, equal to or greater than 50km away from the originator of the call. Generally it will be all calls terminating in area codes other than the area code of origination. Calls are routed directly to the GSM network, rather than through the fixed line network.
Global Dial International Fixed Line	50%	Routes voice and fax calls directly to the Global Dial international gateway, rather than through the fixed line operator's network. This service covers most destinations around the world and the percentage saving is calculated on the prevailing Telkom rate on countries that we capture. Callback technology is used.
Global Dial Mobile, SADC & Africa	20%	This option includes additional international destinations, mainly Africa and  SADC countries, as well as international mobile terminations, and offers a 20% saving on calls to these countries.

Managed Services offers additional benefits for our clients:

• Guaranteed savings
  If the savings percentage is not met due to Orion inefficiencies, we will “top up” the shortfall.
• Additional cost-savings
  We carry the costs of SIM card activation, installation and subscription, further reducing your initial outlay and contributing to additional savings on your communications bill.
• Convenience of a single contract
  Clients sign a single 24-month contract with Orion Telecom, reducing administration, particularly when new tariffs or changes affecting savings are introduced by the Networks.
• Dedicated Account Management
  Daily usage and non-usage monitoring to ensure that the projected savings are achieved.

Not only does Managed Services offer better savings with less hassle, but it leaves you free to focus on what's most important - running your business.

Hotspots:

• Guaranteed savings on cellular calls.
• Guaranteed savings on international traffic.
• Guaranteed savings on national calls.
• Top-up on savings shortfall by Orion Telecom.
• Single contract for the duration of contracted period.
• No subscription charges per SIM or additional services.
• No PABX related charges i.e. configuration checks, programming
  of LCR or maintenance callouts with regards to LCR.